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Flickering screen on the SendPro Mailstation

If the screen is flickering on the SendPro Mailstation, you may be able to resolve the issue by restarting your device.
Products affected: SendPro® Mailstation

Issue

The screen is flickering.

Resolution

Solution 1: Restart the device

  1. Disconnect the USB scale.
  2. Hold the power button until the screen displays Shutting Down.
  3. Once the device is off, wait 5 seconds.
  4. Tap the power button.

If the issue is not resolved, perform a hard restart.

Solution 2: Perform a hard restart

  1. Disconnect the power cord from the back of the machine.
  2. Wait ten seconds.
  3. Plug the cord back in firmly.
  4. Tap the power button.

UPDATED: 20 June 2023