Due to increased demand, please wait one hour between updating your meter and checking your rates status.
In order to complete the download process, please reconnect your meter to the data center by doing a balance inquiry (check PbP balance) prior to using the status checker below.
To view your equipment Rates status, enter the information below
You can find both your meter's model (e.g. MSF1 1W20) and the "Feeder Serial #" (usually 05xxxxx or 13xxxxx) under Settings > Hardware > General.
Alternatively, you can check the update status on the meter itself, as follows:
Select Updates History to view a list of the updates that have installed on your system.
You will see the title, size, effective date and installation date of each installed update.