Case Studies: Customer Communications Management
Learn how other healthcare, insurance and benefits providers are evolving their communications programs to drive revenue growth and reduce costs.
From streamlined mailing workflows, to more targeted member and patient communications, these case studies demonstrate the business results you can drive with best-practice healthcare communications solutions from Pitney Bowes.
- Quest Diagnostic reduces patient "anxiety time" speeding up the mailing of patient results through a streamlined mailing workflow.
- The mailing team at Blue Cross / Blue Shield overcomes the dual challenge of high volumes and poor equipment reliability.
- A large U.S. healthcare benefits management company implements a reliable, secure mailing solution for new subscriber welcome kits.
- A large Fortune 500 company reduces costs and increases employee adoption of preventative screening tests through a best-practice communications program.
- A global nonprofit organization reduces costs and increases the speed of donor and constituent mailings through an improved mailing workflow and better-targeted communications.
- Several short case studies highlight the revenue growth, cost savings and waste reduction of a best-practice approach across the entire mailing process.
- Automated marketing solutions help this global insurance and benefits provider fuel growth through a system of marketing support for its network of agents.