Healthcare Communications Knowledge Center

Pitney Bowes is committed to leadership in the field of healthcare communications, helping insurers and benefits providers / administrators adopt a best-practice approach for member and customer communications management (CCM). Our knowledge center includes white papers, interviews and articles to help you achieve excellence in healthcare communications, improving the health of your members and customers and lowering costs in the process.

Articles and White Papers on Best Practices in Healthcare Customer Communications Management

CCM Best Practices in Action

  • Video Interview: Michael Howe, former CEO of Arby’s and MinuteClinic shares his experiences on innovation in healthcare communications.
  • Video Interview: The VP of Strategy at Digital Cement talks about some of the communications tactics they use to improve member health and reduce costs.
  • Article: Yes, You Can Reduce Your Health Care Bill[http://www.forbes.com/2009/06/10/preventative-health-care-entrepreneurs-human-resources-marks.html]. Forbes.com shines the spotlight on the employee healthcare program at Pitney Bowes.
  • Video: Pitney Bowes Healthy Innovations. Learn about Pitney Bowes innovative leadership in the programming and measurement of employee health and wellness initiatives.
Contact a Pitney Bowes representative for help implementing best practices in for your insurance or benefits communications programs.