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Sale Terms & Conditions Below is a list of terms & conditions concerning the sale and maintenance of our products. Click on any of the categories below to view more
information:

Pricing
- All pricing is subject to the terms and conditions of the state contract and is available only to customers authorized to purchase under the state contract.
- Any exception to the pricing that appears on this web page must be approved in writing by an authorized Pitney Bowes representative and confirmed in writing by an authorized state procurement officer.
- Pitney Bowes has used its best efforts to confirm the accuracy of all pricing contained on this web page. Pitney Bowes is not liable for any pricing errors that may appear.
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Billing
Term Rental/Lease Billing Term rental/lease billing offers the choice of monthly in arrears, quarterly in arrears, &
yearly in advance.Maintenance Billing & Renewal Quotes
- The maintenance pricing on this contract is for customers who used the State Contract to acquire their equipment.
- Starting January 1st, 2000 all term rental/lease agreements will include maintenance.
- For the customers who have purchased their equipment from the State Contract, billing will be "annual in advance".
- Maintenance agreements which start during a fiscal year will be billed the pro-rate to the end of their fiscal year.
- Although pricing will match, model numbers used for billing maintenance may be different than the sales codes used on the contract.
- For all State Contract and standard renewal quotes please contact the Government Account Manager.
Postage Meter Billing & Renewal Quotes
- The postage meter pricing on this contract is for customers who used the State Contract to acquire their equipment.
- One-year rentals may be billed "quarterly in arrears" or "annual in advance".
- Postage meter agreements, which start during a fiscal year, will be billed the pro-rate to the end of their fiscal year.
- The postage by phone system requires that funds be in your account before you withdraw them. Postage advances to your account are subject to a 30 dollar fee per occurrence.
Postage-by-Phone Pitney Bowes now offers a new program, the Postage By Phone Reserve Account, which
rewards the state of Florida for paying in advance for postage. To take advantage of this new opportunity to earn 2% per annum of your daily account balance in FREE postage,
please begin to make checks payable to:
Postage By Phone Reserve Account PO Box 790213 St Louis, MO 63179-9894 |
We will then pay the Postal Service for you when you draw money from your account to pay for postage.
As a Postage By Phone reserve account customer, you will receive a Postage By Phone statement which will summarize your reserve account activity. The statement will include
the amount of FREE postage earned, as well as other meter reset activity. All other Postage By Phone information including account numbers and all meter resetting
activity remains the same. Remember, to take advantage of this opportunity please begin to make your postage checks payable to Postage By Phone Reserve Account and mail
them to the above address. You will start earning FREE postage right away.
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Payment VISA Acceptance
The state of Florida Visa card is accepted by Pitney Bowes. Please let us know if you wish to use this form of payment at the beginning of the transaction.
Electronic Purchasing Purchase orders may be sent by email in text format to Chip.Davin@pb.com. Because
email can fail in delivery, all purchase orders received will be sent a return email confirmation. Should you not receive this confirmation, it will be the responsibility of the
person sending the purchase order to see that it is re-sent. Upon the receipt of confirmation it will not be necessary to send a hard copy.Purchase Orders
- If you are using the term rental/lease program from this contract, Pitney Bowes will accept purchase orders written for only the fiscal year, or remaining months of the
current fiscal year. If the full term is not stated on the purchase order, it must clearly state the program that was used from the contract (for example, this
purchase order is for the first 7 months of a 36 month term rental/lease from state contract 600-760-00-1).
Please be careful on renewal purchase orders not to use the state contract number if the contract was not originally used. If a term rental/lease was put into effect
before the state contract, that agreement must be completed before it can be renewed to the state contract.
All term rental/lease agreements include the non-appropriation of funds clause.
Any type of cancellation verbiage other than the non-appropriation clause cannot be accepted.
Term Rental/Lease Benefits The term rental/lease offers the following benefits:
- Price protection for up to 48 months for equipment and maintenance.
Free Softguard Rate Change Protection.
Free postage by phone meter resets.
Your postage meter, equipment and maintenance will be consolidated on one bill per month, quarter, or year per your request.
Lower costs with more flexibility to make changes as technology changes.
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Maintenance
Equipment Maintenance For equipment repair, call 1-800-522-0020. Please have the model and serial number ready at hand when calling.Equipment Maintenance Terms & Conditions
- Pitney Bowes will provide maintenance and emergency service as required, including new (or in a condition that is equivalent) parts and assemblies needed due
to normal wear. For electronic scales, Pitney Bowes will repair or replace the unit.
- You may call for emergency repair or maintenance service during our normal working hours. There will be no hourly charges if equipment is rented/leased or
there is a current, active Pitney Bowes Equipment Maintenance Agreement on the equipment being service, unless Pitney Bowes performs service outside those
hours. Lubricants and other materials needed to service your equipment, except consumable supplies and rate program software for electronic scales, are provided without additional charge.
- Not included as normal wear is coverage for repairs made necessary due to negligence, misuse, external force, loss of electrical power, power fluctuation, non
Pitney Bowes service, or the use of supplies not meeting our specifications.
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