Increase customer loyalty and satisfaction by providing effective and efficient service.

Customer Data Managment

Manage customer information across relationships, products and geographies.

Customer Interaction Management

Align offers & resources with market opportunity and customer needs.

Integrated Eligibility

Learn how Pitney Bowes is helping organizations like yours address critical business challenges. An Integrated Eligibility solution that helps reduce eligibility determination costs and improves constituent services.

Omni-Channel Customer Experience Management

Leverage every customer interaction by understanding true customer needs and present the most relevant offers via the customer’s channel of choice.

Power Up Your Patient Engagement Strategy

Gain a holistic view of patient interactions and intervention, engage patients to increase satisfaction, and promote behavior that prevents illness, injury or relapse.

Power Up Your Member Engagement Strategy

Engage members to increase satisfaction and loyalty, and promote behavior that prevents illness, injury or relapse.

Delivering on the Promise of Accountable Care - Providers

Coordinated care to improve outcomes and patient satisfaction. Drive better financial performance through shared savings, reducing readmission penalties, and maximizing Meaningful Use incentives.

Delivering on the Promise of Accountable Care - Payers

Enable care coordination and collaboration to influence treatment decisions, lower claims costs, facilitate better overall patient health and improve member satisfaction.

Churn Management

Predict how each customer will react to specific offers and predict which customers will be positively influenced by marketing efforts by building premium churn models.

Network Optimization

Improve the quality and reliability of service to boost customer loyalty and increase revenue by enhancing network planning and uncovering data trends.

Meet USPS Full Services IMb(R) requirements while achieving a digital workflow

Meet USPS Full Service IMb® requirements while achieving a digital workflow

This large financial institution needed to reduce postage and operational costs while also meeting the new United States Postal Service Full Service IMb® requirements.
Use Software to Streamline Physical Statement Processing

Use Software to Streamline Physical Statement Processing

Create a nimble statement processing environment that helps you meet new regulatory requirements with ease.

 

Location Analysis Strategy

This national sporting goods retailer faced two challenges, the company needed a way to validate customer address data and they also required a solution that could optimize their real estate selection process.

Customer Experience Management

Go beyond great customer experience, to impact sales. Leverage every customer interaction by understanding true customer needs and present the most relevant offers via the customer’s channel of choice.