Increase the tenure and value of your most profitable relationships by identifying defection risks and taking the right actions.
Go beyond great customer experience, to impact sales. Leverage every customer interaction by understanding true customer needs and present the most relevant offers via the customer’s channel of choice.
Manage customer information across relationships, products and geographies – for a single customer.
Establish long-term, actionable plans for your current distribution network – and bolster branch revenue by aligning goals and actions with local customer needs.
Gain a holistic view of patient interactions and intervention, engage patients to increase satisfaction, and promote behavior that prevents illness, injury or relapse.
Engage members to increase satisfaction and loyalty, and promote behavior that prevents illness, injury or relapse.
Coordinated care to improve outcomes and patient satisfaction. Drive better financial performance through shared savings, reducing readmission penalties, and maximizing Meaningful Use incentives.
Enable care coordination and collaboration to influence treatment decisions, lower claims costs, facilitate better overall patient health and improve member satisfaction.
Predict how each customer will react to specific offers and predict which customers will be positively influenced by marketing efforts by building premium churn models.
Improve the quality and reliability of service to boost customer loyalty and increase revenue by enhancing network planning and uncovering data trends.
Enhance customer loyalty by delivering the right messages to the right customers via preferred communication channels, including mail, web, email, SMS and call center.
Insurers can gain the advantage over competitors through more accurate risk-based pricing. Our solutions reliably locate insured properties and associated natural disaster risks.
Improve risk awareness and monitor exposure more effectively with our analytic solutions and risk data.
Combine multiple customer data sources to create a single view of your customer.
This national sporting goods retailer faced two challenges, the company needed a way to validate customer address data and they also required a solution that could optimize their real estate selection process.
This frozen food home delivery service faced significant challenges for coordinating orders and scheduling deliveries and needed to de-duplicate and consolidate customer data into a single, comprehensive record.
A home improvement retailer recognized customer service was suffering when a local store would be out of stock on a particular item and an order was placed with the central warehouse. The customer left the store thinking their purchase would be delivered in a day or two, only to be later notified that the delivery would be delayed a week or more.
A nationwide fitness club needed the data insight required to optimize their site selection process. Designed to perform powerful predictive analytics and modeling functions, AnySite is an essential market analysis and decision support tool.