| Overview | Features | Support |
Visualize wireless coverage, quality and rates The Coverage Locator is a hosted web-based solution that determines if a wireless telecommunications operator’s service is available at a specific location. This affordable tool integrates Pitney Bowes Business Insight’s location intelligence capabilities with a carrier’s detailed network data to provide the highly visual and accurate coverage information they need to pinpoint service areas. It enables users to see a map of wireless coverage quality for an address, street intersection or postal code. The customized user interface can be fully integrated with the operator’s web portal to provide external facing customer self-service as well as internal support for operator call centers. The Coverage Locator boosts productivity for operators, customer service representatives, business development managers and network engineers of communications, wireless, wireline and cable providers. Key features and benefits
Communication service carrier (CSRs) and customers need a fast, easy way to accurately determine service coverage, local rates that apply or features that are available in particular areas. That’s where the Coverage Locator solution for wireless and other providers can help.
Provide quick, easy access to your coverage data Customize the user interface for seamless integration Leverage professional support and services
Our services team works with a carrier’s engineering team to transform and upload coverage data for this hosted web-based solution.
Integrate into your web portal to provide seamless customer self-service as well as internal support for operator call centers.
The Pitney Bowes Business Insight services team works with your engineering team to transform and upload coverage data. We can also help develop a customized user interface, and offer other high value solutions such as a store locator.
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