Enhanced Support Services
Enhanced Support Services can help provide assurance that your solution workstations are up-to-date, secure, running at optimum performance, and ready for business demands.
Key features include:
- Remote monitoring and self healing of system services
- Online backup of critical system and data files
- Endpoint Security -Virus and Malware protection
- On-demand chat connection for live support for targeted solutions support
- Annual PC optimization event
Enhanced Support Services may help in many ways to provide you options for performing tasks required to properly maintain any business workstation.
- Mitigating risk and costs associated to avoidable failures
- Antivirus management and reduced AV update costs for workstations
- Patch and seamless software update downloads for most PB Software Systems Solutions
- Proactive support efforts - reducing time and effort rather than seeking service support
- Adverting risk and saving time when unauthorized applications are identified
- Quick instant access via Live Chat interface to support during critical system demand