Mail Coach™ Customer Education
Maximize Your Discounted Mailings

Mail Coach is a customer education service offering personalized training and support.  The objective is to gain postal knowledge needed to process Commercial First-Class Mail® and Standard Mail® mailings which meet presort and automation requirements so as to obtain postal discounts.

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Say hello to your personal Mail Coach!

Pitney Bowes has the answer - Mail Coach.
A Pitney Bowes Mail Coach will come to your location and empower you with the postal knowledge you need to effectively prepare and deposit your discounted mailings. This powerful, instructor led, program will equip you to maximize your discounted mailings, enabling you to select the right service, rate and other critical options.

You will learn:

  • Fundamentals for Preparing Commercial First-Class Mail® and Standard Mail® Mailings
  • Mailer Benefits of Automation Mailings
  • Content requirements
  • Eligibility Requirement
  • Volume Requirements
  • 5-Digit ZIP Code® Accuracy and CASSTM Certification standards
  • Move Update requirements, and strategies
  • Physical Standards requirements for automation mailings
  • Postage Payment and Documentation procedures
  • Mail Preparation procedures
  • Entry and Deposit requirements

The program utilizes an interactive work book and resource materials, tools you will want to refer to again and again.

Mail Run Assistance
Your Mail Coach will also help you put your new postal education to effective use! Your coach will give you practical hands on assistance. The coach will work with you to:

  • Prepare for a discounted Mailing.
  • Work with your Pitney Bowes addressing software including-
    • Open your mail list.
    • Identify Address Fields in your mail list.
    • Postal Code the Mail List
    • Correct Postal Coding Errors
    • Remove Duplicate Records from your Mail List if needed
    • Presort the Mail List
    • Print Postage Reports and Presort Container labels
    • Design your Envelope
    • Print Envelopes from the Presorted Mail list
  • Finalize the Mailing
  • Bring the Mailing and Postal Reports to the Post Office for final deposit

Course material listed is subject to revision, based on industry changes or other considerations.


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