Welcome to the pbSmartPostage Learning Center where you can learn about the easiest ways to mail and ship packages to your customers. From getting started with pbSmartPostage to streamlining how your business prints online postage stamps or ships packages, our learning center will have articles to help your business improve.

Getting Started

It's easy to get started with online shipping and mailing from pbSmartPostage™. This section offers all of the essential information you need to get up and running with our online shipping and mailing solution.

Paying for Postage

There are several ways to add postage to your pbSmartPostage account anytime and from anywhere. This how to video will show you how easy it is to make online postage transactions and grow your business.

How to import contacts from some common sources like Act, Quickbooks, or Outlook

With pbSmartPostage you can easily import contacts from ACT, Outlook, QuickBooks and other contact management system. You will export basic mailing addresses from the contact management systems and then upload them into pbSmartPostage for immediate use to. This video explains how easy it is to perform this process.

How to Use pbSmartPostage

If you've been wondering how using online shipping and mailing will improve your business operations and help you get more customers, pbSmartPostage is a great place to start. With pbSmartPostage, you can upload your contacts and then easily print shipping labels and stamps or print postage directly on an envelope saving you time and money.

How to Get Help with pbSmartPostage

We want you to have a positive experience when shipping and mailing packages so we have made it easy to get help using pbSmartPostage. Whether you want to watch a How to Video, Read an article or speak with a mailing expert, you’ll find a support option that meets your needs.
  How to Print Stamps using a Label Printer

pbSmartPostage, an online postal system makes shipping and mailing packages easy. You can print stamps onto a roll, a sheet or directly onto an envelope. This video will show you how simple and fast it is to print postage.

How to Use Certified Mail

pbSmartPostage allows you print stamps and use them to send packages by certified mail. The electronic confirmation provides you peace of mind that mail will reach its destination on time. This how to video will show you how to use the certified mail functionality.

Streamline Your Mailing & Shipping

pbSmartPostage can help you streamline you mailing and shipping. From choosing the correct mail piece to selecting the best rates, pbSmartPostage can help you save money on your shipping costs when you are connecting with customers.

USPS vs. private courier service: Which is better for your business?

There are prose and cons to choosing the USPS versus a private courier. USPS shipping can be less expensive although if time is a factor, a private courier may be best. This article looks at the differences between shipping and mailing using the USPS or a private couriers.

Tips on how to choose your postage solution: postage meter or online postage?

Should you be mailing and shipping packages using a postage meter or online postage. This article compares the benefits of postage meters and online postage and will help you to evaluate what woks best for you and your business.

The benefits of shipping with flat rate boxes

The USPS offers a number of boxes with flat rate shipping prices that allow you to pay for the shipping rather than size or weight of the object you are shipping. If it fits in the box, it is a set price. Flat rate shipping is an affordable alternative to private courier services.

Postage Tracking & Reporting

Using Reports to Manage Mail Expenses

pbSmartPostage reporting features allow you to create several transaction-based reports to track and manage your expenses.