For over a decade, this healthcare service provider has been a leader in developing programs and services to improve healthcare for Medicare Part D members with special needs. As part of its service offering, the company establishes and maintains close contact with thousands of beneficiaries, largely via mailed communications.

Challenge

As their healthcare service provider business grew and thrived, so did their volume of client communications. By 2010 its membership expanded to where the company was mailing 750,000 pieces annually to 85,000 clients in six states. They needed faster mail finishing equipment to handle the increased workload volume in a timely manner.

Solution The new Mailstream Evolution™ inserting system has more than tripled productivity, up to 7,000 finished mailpieces per hour. And its barcoding ability has streamlined job runs and significantly increased document integrity for HIPAA compliance.

Beyond the considerable advantages of increased capacity, speed and efficiency, the Pitney Bowes Mailstream Evolution inserting system gave this mail operation a less tangible but equally critical benefit: instant credibility both inside and outside the organization. Read complete story.

Benefits

  • HIPAA compliance
  • Document integrity
  • Lower postage costs
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