Consolidate multiple steps into a single workflow

Summit Direct Mail, Inc. in Dallas, Texas is a regional direct mail leader that serves a broad range of clients in the non-profit, financial, retail and insurance sectors, mailing up to 2.5 million pieces daily. Working with Pitney Bowes they added more flexible inserting and advanced product attaching systems to double their throughput, add personalization capabilities and reduce manual processes.

Challenge
In order to grow their business, Summit Direct Mail needed to increase capacity, expand capabilities and provide clients with new ways to save.

Solution
Summit Direct Mail added two Pitney Bowes FlowMaster® RS Flex inserting systems to their fleet, giving them the flexibility to run letters, flats and 10 x 13 kits on one piece of equipment. With the FlowMaster’s Flexible Bindery Interface, Summit Direct now has one in-line process that rolls, cuts, folds, inserts and sorts—cutting time and costs. They have been able to significantly lower the cost of mail production and can pass that savings on to their customers.

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Benefits

  • Personalization
  • Reduced risk of errors due to manual processes
  • Significantly reduced overall costs
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