General Support

Request On-Site Service:
Place, cancel, or check the status of an Equipment Service Request anytime, day or night!

Search the support knowledgebase:
find answers to questions on Pitney Bowes products and services. Topics include troubleshooting, product operation and procedures.

For information on how Carrier rate changes could affect your Pitney Bowes products:
visit our Rate Change Central support site. Here you'll find information on the latest rate updates, shipment status and frequently asked questions.

For information on how to change the year on your postage meter and what model meters are affected:
visit our Date Change Instructions.

If you need to get in touch with us:
find contact information for Pitney Bowes domestic and international offices. Contact information includes, telephone numbers, mailing and email addresses.