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Guidelines for Sending Mail


Sending mail that will be received with confidence simply involves establishing and communicating mail security practices.

Institute security practices in your mail operations:

1. Recognize that Mail Center security is based on 3 "P's": Personnel, Place, and Procedure

  • Personnel
    Your mailroom is only as secure and dependable as those who work in it. Employees who work in mailrooms should be appropriately screened.
  • Place
    A mailroom accessible to everyone undermines security. Access to mailrooms should be controlled.
  • Procedure
    Procedural checks and balances need to be instituted. Ensure that only authorized personnel handle mail.

2. Meter Your Mail
Metered mail is more secure. The indicia imprint makes it traceable to the meter owner. It is highly improbable that anyone intending to cause harm would use a meter because it leaves them vulnerable to identification and arrest.

3. Secure Your Meter
Ensure that only a limited number trusted employees have access to your meter by locking it in a secure room and giving only those authorized the key. Your meter now becomes a final seal of security.

4. Consult with Experts in Mail Security
Speak with the mail experts, who have been on the front line and have proven experience and expertise.

5. After instituting your security procedures, communicate with customers about the level of mail security you have established:

  • Use a postcard to inform your customers and prospective customers about the steps you've taken to secure your mailroom and the mail they receive from you.
  • If sending direct mail, let them known in advance of sending promotions or offers.
  • Indicate on the outside of the envelope or package that the mail is secure and has been checked.

With the right procedures and customer communications, mail remains the powerful, cost-efficient and welcome communication tool it has always been.


Build trust:
- Consider personnel, place, and procedure
- Meter your mail
- Secure your meter
- Consult with experts
- Let people know the steps you've taken

 
 


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