Here are some basic steps to follow when handling mail at work or home:

• Never accept mail or package deliveries from unknown persons who can not provide proper identification and proof of employment by delivery organization.
• Be alert for and report any mail and packages left unattended following the procedures under "What To Do" below.

Here are some "Red Flags" to identify suspicious letters or packages:

• Packages with excessive postage, using postage stamps as opposed to meter indicia.
• Address is poorly typed or handwritten, and has misspellings.
• Packages containing oily stains, crystallization on wrapper or strange odors.
• No return address or return address not consistent with postmark.
• Exceptionally large or lopsided packages.
• Packages that are rigid, bulky or discolored.
• Packages that make sloshing sounds or appear to contain liquid.
• Packages which display evidence or electrical wire or tin foil.
• Excessive wrapping materials, such as masking tape, strapping tape, or string.

What To Do…

… if you notice any suspicious or unusual substance on letters or packages,

… if you suspect that you touched a surface with or are exposed to an unknown substance or powder,

… if you notice an unattended letter or package:

1. Do not smell, touch or move the letter or package.
2. Immediately wash your hands with soap and water.
3. Notify your manager and advise coworkers to stay away from your work area
4. Notify a security officer in your building. You should contact 911 or your local Postal Inspection Service if the letter or package came through the United States Postal Service.
5. Turn off any circulating fans, air conditioners or heaters (if applicable).
6. Ensure that all persons who have touched the letter wash their hands with soap and water.
7. List all persons who have touched the substance, letter or package.

General Safety Guidelines

If you see or hear something that makes you feel uncomfortable or concerned:

• Contact any security officer in your building immediately.

Follow the safety measures in place where you work.

• If your facility requires a badge, be sure to have it with you at all times.
• If you forget your badge when entering, please be patient with the security officers.
• Be conscious of others entering the building with you. If they do not have a badge, notify a security officer or manager.