Research & Development

Pitney Bowes has spent approximately $150 million annually on Research and Development to bring to market hundreds of inventions each year. Whether it’s for mail production, processing or payment, internet technologies, data mining and analysis, imaging and print technologies, hardware, software or process solutions - we’re constantly investing in the future.

Research and development at Pitney Bowes is customer-centric, team-based, multi-perspective, and product focused.  It is carried out by expert personnel with a range of engineering, science, design and business backgrounds.

To ensure that we truly capture customer needs, we use perspectives and practices from the social sciences to engage our customers in growing new concepts, assessing attributes in new-product design, and "kicking the tires" by field testing new solutions for usefulness and usability.

Pitney Bowes uses a four-pronged approach to develop practical solutions that satisfy customer needs:  user value, technological feasibility, financial attractiveness and corporate fit.

Throughout our 88-year history, Pitney Bowes has transformed the industry many times over with innovative new products and services.