Customer Interaction Management

Enhance customer loyalty by delivering the right messages to the right customers via preferred communication channels, including mail, web, email, SMS and call center.

Omni-Channel Customer Experience Management

Leverage every customer interaction by understanding true customer needs and present the most relevant offers via the customer’s channel of choice.

Churn Management

Predict how each customer will react to specific offers and predict which customers will be positively influenced by marketing efforts by building premium churn models.

 

Location Analysis Strategy

From opening to closing – optimize your real estate portfolio to realize full market potential.

Customer Experience Management

Go beyond great customer experience, to impact sales. Leverage every customer interaction by understanding true customer needs and present the most relevant offers via the customer’s channel of choice.

Risk Exposure Management

Pitney Bowes Software offers integrated technologies to accurately identify, assess and monitor risk from an individual policy level to an aggregated, book-of-business view. Combining data with geo-spatial and analytical capabilities, our solution provides critical insight for better risk management decisions to help carrier’s maintain profitability and solvency.