Click here to view a special message from our Chairman.


In our 2010 Annual Report, we discuss how our solutions are Making It Personal: helping businesses all over the world grow by communicating more effectively. In this Corporate Responsibility Report we offer a vision of corporate citizenship that is equally global and equally personal. Our company’s commitment to innovation, integrity and service is a daily force in the lives of Pitney Bowes employees. It is also a strategic imperative, leading us to better processes, stronger relationships and new paths to growth.

Over the last two years our company has worked hard to transform itself into a leaner, more nimble organization focused on the key emerging opportunities our customers face. Yet throughout this process, we have remained committed to the values that have defined us for more than 90 years.

We have also kept our focus on performance for our customers, our employees, our communities, and the world we all share. In 2010 we delivered innovative technologies that enable companies to communicate with their customers through connections that are personal, relevant and effective. At the same time, we added new metrics to improve accountability and disclosure in areas as diverse as paper purchasing and the value of employee volunteerism. We continued to lead in diversity and inclusion, winning international recognition as one of the Top Employers for New Canadians and one of the 50 Best Companies To Work For in India. We continued to create new resources to help every employee in every country grow both personally and professionally.

Our commitment to community service is evident throughout our company. Last year, our employees contributed more than 70,000 hours to the causes of literacy and education and the well-being of their communities. You will see some of their achievements in this report.

Every year we build on a great tradition at Pitney Bowes. But we also start fresh, through new insights and new ideas. It is amazing what 30,000 people can accomplish when they put their hearts and minds to it. That is the real source of corporate responsibility: taking it personally. It is the story of our success today, and the cornerstone of our future.

We welcome your feedback both on our programs and on this Report. Please follow the link at right and let us know what you think.

                Murray Martin 

Chairman, President and Chief Executive Officer