Supplier Diversity
Pitney Bowes believes a diverse supply base is important both internally and externally, to ensure that we are providing employees and customers with the best possible opportunities and solutions. To maximize our access to innovation and process improvement throughout the supply chain—and to reinforce our overall commitment to diversity and inclusion—we regularly pursue relationships with best-in-class diverse suppliers. National Minority Supplier Development Council (NMSDC) Women’s Business Enterprise National Council (WBENC)
We expect all suppliers to meet our high standards of product and service quality, as well as specific objectives related to cost, quality and delivery. To be considered for business with us, diverse businesses are encouraged to seek certification from one of the following agencies:
We also accept certification by local and state governments.
In 2010 the Pitney Bowes Enterprise Procurement Department was actively engaged in the strategic transformation process implemented across the company. A component of this process was the reduction and consolidation of the supplier base, which impacted the opportunity to engage diverse suppliers. As a result, the 2010 percentage of subcontracting with diverse suppliers was 4.7%, versus 6.0% in 2009. Included in this percentage were successful contract awards to diverse businesses in the areas of staffing, janitorial services and products, courier services, security, manufacturing and logistics.
The company remains committed to building relationships with diverse suppliers on both the first and second tiers. The number of diverse suppliers participating in the Request for Proposal (RFP) process increased from 2009 to 2010, indicating their growing understanding of the process and requirements for successfully competing for contract awards. Additional successes in 2010 included working with two diverse suppliers on product and process improvements under the auspices of the Small Business Administration and the Senior Corps of Retired Executives (SCORE) organization; sponsoring the attendance by the president of IBIS Communications (a minority women-owned business) at Dartmouth’s Tuck School of Executive Management; and service by Pitney Bowes Chairman and CEO Murray Martin as Honorary Chairman and keynote speaker for the Greater New England Minority Supplier Development Councils Business Opportunity Fair.