Customers and Suppliers

Our success comes from our customers’ success. By putting customers first, we benefit all our stakeholders. From product design to service policies, we listen and respond to customers’ needs and concerns. Because we depend on suppliers to help us meet customer needs, we require our suppliers to meet appropriate performance standards. Our Supplier Code of Conduct extends these standards to include corporate responsibility.

Working with Customers

Our corporate values lead with the mandate to “Put Customers First.” We work continuously to improve customers’ experience with Pitney Bowes and to build customer satisfaction and loyalty.

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Working with Suppliers

In 2008 we introduced the Pitney Bowes Supplier Code of Conduct. The Code establishes social, environmental and ethical and legal compliance standards and performance benchmarks.

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CA Transparency in Supply Chains Act Statement

Pitney Bowes is in compliance with California Transparency in Supply Chains Act (SB 567).

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Supplier Diversity

We seek to build relationships with innovative, customer-focused diverse businesses to maximize our competitive advantage.

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Customers & Suppliers: Performance 2010

We report on our customer survey and on our percentage of supplier spend with diverse businesses.

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