Address:
4460 44th Street SE
Suite D
Grand Rapids, MI 49512
Toll-Free: 800-858-4536
Phone: 616-285-9590
Fax: 616-285-9603

Manager:
Perry Giles, V.P., Document Solutions
mailto:perry.gile@pb.com
Phone: 800-858-4536

Regional Sales:

Boston
Matthew Crystal, matthew.crystal@pb.com
917.577.4616

California, Mountain States,
Pacific Northwest
David Haines, david.haines@pb.com
415.630.0016


Midwest
Paul Grinsel, paul.grinsel@pb.com
773.936.0380
David Collier, david.collier@pb.com
312.320.6426

New York
Matthew Crystal, matthew.crystal@pb.com
917.577.4616


Philadelphia
Curt Hahn, curt.hahn@pb.com
215.751.9800 x443

Southwest  (Phoenix)
David Haines, david.haines@pb.com
415.630.0016

Southeast
Suzanne Morrow, suzanne.morrow@pb.com
888.325.9686

Texas
Patrick Simpson, patrick.simpson@pb.com
713.252.5853


Hours:
24 Hours Monday-Friday,
Weekends 8:00 AM - 8:00 PM


The 35,000 square foot National Processing Center (NPC) provides end-to-end paper and digital document processing services for the law firm, government and commercial customers. In addition, the NPC has the expertise of long-tenured project management and operations staff for consistent and professional support.

Services include:
  • Data Collection
  • Early Case Assessment
  • ESI Processing
  • Web Review (including Relativity hosted by UnitedLex)
  • Managed Review
  • Scanning
  • Coding / Indexing
  • OCR
  • Blowbacks (B&W / Color)
  • Document Storage & Retrieval
The NPC has trained staff in place, tight security, proven methods, procedures, and the latest equipment and software. Its proprietary workflow system was developed specifically to handle large document collections requiring high-quality, fast turnaround. In addition, the system tracks document flow from start to finish, so that chain-of-custody is always maintained.