Telecommunications

A multi-trillion dollar industry, telecommunications is one of the biggest markets in the world. It is also one of the most competitive. Ten years ago, traditional telephony and cable companies had only each other to compete with. But with rapid advantages in wireless and Internet communications, a whole new breed of competitors has emerged. Since customers are bombarded with choices in pricing, plans and technologies, maintaining their loyalty is a constant challenge. Telecom companies are also highly subject to government regulation, and there is increasing public pressure for them to be more environmentally sustainable.

In this dynamic, intensely competitive marketplace, telecom companies are looking for ways to market to new customers as well as retain current accounts. To remain competitive, they must have faster business processes, extremely responsive customer service, and high-performing technological solutions. That's where Pitney Bowes Management Services comes in. As the industry leader in print, mail and document management, we have provided solutions for some of the biggest players in the cable, Internet, and telephony industries.

We have helped them improve their process performance to reduce costs, increase efficiency, and minimize waste. Developing best practices for environmental sustainability. Providing low-cost promotional and mail marketing solutions. Implementing faster, more efficient records and document management to enhance customer service. These are just a few reasons why Pitney Bowes is a strong presence in the telecommunications landscape.

Our solutions for the Telecommunications Industry include:

Customer Communications Management
In such a competitive industry, your success depends on being in constant communication with their customers. This suite of solutions enables you to target to a wide variety of audiences quickly, accurately, and more cost-effectively---right from the desktop. From a single point of contact, we can integrate all the services and technology you need to execute an effective communications program.
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Document Processing Solutions
Billing statements, invoices, promotional materials, presentations...today's Telecom government agencies produce and receive more documents-- both paper and digital - than ever before. Our Document Processing Solutions will help you be more effective, responsive and economical throughout every step of the document cycle. We will also help you develop environmental initiatives for greener, more sustainable practices.
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Managed Mail Services
Pitney Bowes provides the world's most comprehensive suite of mailstream solutions to help large companies manage their flow of mail, documents and packages. We help them run their mail centers at peak efficiency with solutions that are cost-effective, reliable and secure.
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Managed Print Services
Onsite or off, we can help you enhance your mail and reprographics capabilities with the latest print technologies and expertise.
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Records and Information Management
Managing massive amounts of information is an everyday challenge for telecom companies. We can help you quickly archive and access your records, increase security and compliance, and provide real-time response to requests for information to enhance the customer experience.
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