Compliance Solutions for Financial Services

Are your customer communications programs compliant?

There is a growing list of legislation and compliance rules designed to regulate customer communications sent out by financial services firms. Staying compliant means sending mandatory customer notices at specific times and frequencies.

This includes:

• Federal Reserve Board Regulation P: Each time an account is opened, financial services firms are required to send a notice explaining whether, and how, customer information will be shared with subsidiaries or other companies. These customer notices also need to be sent out yearly.
• Federal Reserve Board Regulation Z: Each time a mortgage application is submitted, a "truth in lending" notice and a "good faith estimate" must be mailed or given to the customer within three business days.
• Gramm-Leach-Bliley Act: Financial institutions must provide each customer with a privacy notice when the customer relationship is established and each year thereafter. Should the privacy policy change at any time, the customer must be notified again for acceptance.

Get help staying compliant with your customer communications

With so many time-sensitive rules in place, it has become increasingly difficult for banks and credit unions to stay compliant in their customer communications. Pitney Bowes helps you stay compliant by identifying and sending the required notices and maintaining proofs of mailing. Our compliance solutions give you the peace-of-mind that the right notifications are going out to the right customers at the right time.

Contact a representative to learn how Pitney Bowes can help you maintain compliance in your financial services customer communications.

Watch our video case studies to learn how other financial institutions improved their marketing and communications with Pitney Bowes.