Insurance

Leading Technology Solutions for Insurance Companies

It’s a rough-and-tumble world. Competition is fierce. Risk lurks everywhere. And costs continue to rise unabated.

Today’s leading insurance carriers are turning to Pitney Bowes Business Insight to help them weather the storm of risk and uncertainty. Our location intelligent and customer intelligent technologies provide new insights into the marketplace and improve strategic decision-making capabilities. We help insurers minimize risk; more importantly, we help boost efficiency and maximize profitability.

With powerful mapping software, comprehensive industry datasets and professional services from Pitney Bowes Business Insight, corporate risk managers, underwriters, actuaries, claims managers, marketers and IT professionals make their insurance companies more competitive and profitable.

Use location intelligence to make better decisions:
Assess portfolio risk aggregation and exposure

• View policy addresses in proximity to risk factors
• Analyze and visualize total financial exposure to events
• Manage reinsurance treaties and geographic risk

Improve claims processing and customer service

• Analyze prospective claims in areas threatened by disasters
• Plan claims service resources based on projected need
• Deploy web services to find nearest agent or routing

Create more accurate rating territories

• Set competitive pricing with detailed risk segmentation
• Ensure policy premiums accurately reflect true risk

Automate tax jurisdiction determination

• Manage ever-changing district boundaries for accurate premium assignment
• Eliminate complicated manual and ZIP code based systems
• Ensure compliance, eliminate fines, and minimize audit risk

Use communication intelligence to improve customer satisfaction and increase loyalty:
Improve the customer experience across the enterprise

• Create and deliver real-time interactive communications
• Deliver customized messages anytime, via any channel
• Standardize content & branding for personalized communications
• Maintain compliance with SOX, HIPAA, and other regulations

Increase Customer Satisfaction and Loyalty

• Deliver customized messages via email, SMS, online insurance and trans-promotional documents
• Improve customer service, satisfaction and compliance to increase retention
• Better manage documents, data, email and images
• Streamline workflow to improve the quality of your customer outreach

Improve Your Bottom Line 

• Optimize costs through process automation and improvement
• Drive business efficiency with straight-thru-processing
• Gain a 360-degree customer view to understand and strengthen relationships
• Develop more innovative product and service offerings

Are You Benefiting from the New Postal Regulations?

Insurance companies, under increasing pressure to meet new regulations while cutting costs, can benefit from unrealized cost savings and operational efficiency improvements by implementing the new Intelligent Mail® Barcode.